Product Care
We design and manufacture our furniture to last a lifetime. Follow these simple instructions to help keep them looking their best for the longest possible time. In addition, do not drag or push your furniture, you may damage the legs or your floors and at any time do not stand on the furniture or sit on our side tables.
Timbers
Cleaning: The coating protects the timber and should only be dusted with a soft cloth from time to time. If cleaning is required please use a warm damp soft cloth and wipe along the grain to remove any dried spills, then wipe immediately with a dry soft cloth along the grain (if soap is required, choose a mild furniture soap). Please note that if general timber cleaning products are used, they may change the shine and appearance of the original finish. Some cleaning products contain waxes that may enhance the shine, which is not always the level of gloss intended on the original furniture. We do not recommend using any furniture polish containing silicone or any hard detergent as they may damage the integrity of the finish.
Sunlight & heat: If exposed to direct sunlight timber may darken or lighten with time. The heat created could also damage veneers or cause solid timber to dry out, crack or distort. This could also happen if the product is left too close to a heater. Hot items placed directly on the surface can create shadow marks that are very difficult or even impossible to remove without having the surface re-finished by a professional.
Spills & scratches: Flower pots, vases, ceramics and other items can leave scratches or watermarks on the surface. Some ceramics are porous and if filled with water can cause dampness which could damage the lacquer or the timber. Please use felt or other protective material to protect your furniture and extend its life. Please wipe away hot or cold spills immediately with a soft cloth until the surface is completely dry. Follow the cleaning instruction above if required.
Powdercoated metal
Wipe regularly with a soft cloth to remove dust or use a damp soft cloth to remove dirt. For stubborn or greasy stains, use a window cleaning product with a soft cloth.
Upholstery
Fabrics: Vacuum regularly to remove dust and dirt. Natural fibres will have the highest tendency to fade in direct sunlight. Clean the spills immediately, try and absorb any liquid first then use a clean damp cloth to gently remove any remaining stains (be mindful not to scrub too hard to not discolour the fabric). Note that any detergents may change the feel of the fabric or leave marks on the fabric. There are many different types of fabrics and is best to refer directly to the fabric manufacturer for their advised cleaning methods.
Leather: Wipe with a clean damp cloth to remove dirt particles, except for pure aniline leathers which have no protective coating and will absorb moisture. Aniline leather also has a tendency to fade in the sun, so keep this in mind when placing your furniture or choosing your leather. There are many different types of leathers and is best to refer directly to the leather supplier for their advised cleaning methods.